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What You Agree To When You Use nepal303

These terms set out how nepal303 operates and what we expect from you — and what you can expect from us. Access to this platform depends on local law and is available only where permitted in your region.

Account eligibility by regionDANA, OVO, GoPay wallet conditionsPrivacy and data handlingAccount security obligationsJurisdiction-dependent access
nepal303 What You Agree To When You Use nepal303
LEGAL CONTACT PATHS

Reach Us for Policy or Account Questions

If you have a question about how these terms apply to your account, or you want to request a copy of your data, our support team handles legal enquiries separately from general account help. Use the right channel for a faster response.

Live Chat Open the chat widget from your account page. For legal and policy questions, select the account and legal option so your message routes to the right team.
Email Support Send policy and data-request enquiries by email. Include your registered account name and the wallet type — DANA, OVO or GoPay — linked to your account.
Account Help Centre The help centre covers account terms, wallet verification steps and data-access requests. Check there first before raising a ticket to save time.
HOW WE HANDLE YOUR DATA

Data, Security and Your Account Rights

We handle your account data with a clear set of practices — no guesswork, no ambiguous retention. Here is what we actually do and what you can request from us at any time.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable regulations. You can request a summary of what we hold at any time via email.

Cookie Use

We use cookies to maintain your session, remember your wallet preference between DANA, OVO and GoPay, and measure page performance. You can manage cookie settings in your browser.

Account Security

Your account is protected by password authentication and OTP verification on login. Never share your OTP with anyone — our team will never ask for it directly.

Right to Request Changes

You can request correction of inaccurate account details or deletion of non-essential data by contacting support with your registered wallet name and account ID.

Common Questions About Our Terms and Policies

These are the questions we hear most often about how our legal terms work in practice — covering your rights, how data is handled and what to do if something is unclear.

Yes. Access to the platform depends on local law and is available only where regulations permit. It is your responsibility to check whether access is lawful in your specific region before using the service.

We verify wallet ownership to protect your account from unauthorised withdrawals. If the name on your e-wallet does not match your registered account name, withdrawals are held pending a review and identity confirmation.

Send a data-access request to our support email with your account ID and registered wallet name. We will respond with a summary of the data we hold within the timeframe required by applicable rules.

We notify you through the email address on your account when terms change. Continuing to use the platform after that notice means you accept the updated terms. If you disagree, contact support before continuing.

You can request deletion of non-essential data. Some records are retained for the period required by applicable regulations. Contact support with your account ID to start a deletion request and we will confirm what can be removed.

Raise the issue through live chat and select the account and legal option, or send a detailed email to our support address. Include your account ID, the specific concern and your linked wallet type — DANA, OVO or GoPay.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.